Sorry you can't contact the jobs helpline we've all been sacked: Taxpayer funded hotline is unstaffed for hours because advisers have been made redundant

‘A taxpayer-funded hotline to help the unemployed get back to work is unstaffed for hours every day – because its own advisers have been made redundant.

Bosses at the National Careers Service reduced the hours that remaining staff were available by more than a quarter after job cuts – but still advertised the helpline as open for longer.

Then other staff were told to lie to callers about why they couldn’t get through to an expert – claiming ‘all our advisers are busy’ when in fact there was nobody there.’

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